Our Practice Policy
At our accredited vet clinic, our practice policy is our promise to our clients. We will endeavour to practice high quality medicine and surgery, continually updating our facilities and knowledge and improving our service.
We will aim to satisfy the needs of our patients and the desires of their clients. We will offer a commitment for the long term and take a caring interest in all our patients and their problems. We will do our utmost to solve our patients problems, and if we can’t easily do that, we will always offer a referral to a specialist in the appropriate field.
We will endeavour to communicate clearly and explain the situation fully, keeping our client informed. We will where appropriate and possible offer options for different treatments. Our staff will always treat your pet with the same caring and compassion with which we treat our own pets.
Dr Andrea Tims
BSc (Hons) Zoology, BVSc (Hons), CMAVA
Dr Andrea is the sole practice owner at Malvern Vet Hospital. Andrea graduated in 1991 with a Bachelor (Hons) Degree in Zoology and Veterinary Science from the University of Melbourne. Andrea is a senior fellow of the University of Melbourne and her special interest areas are surgery and geriatric care.
Outside of work, Andrea loves to spend time with her family, watch movies, read, walk her dogs and go to the gym. Andrea is the proud owner of two cheeky Samoyeds, Layla and Alaska and two smootchy cats, Archie and Blair.
Dr Robert Pertzel
Clinical Director and Head Veterinarian
BVSc MANZCVS (small animal radiology)
Dr Rob graduated in 1997 from the University of Melbourne with a Bachelor Degree in Veterinary Science. Rob has completed post graduate study in sonology and recently achieved membership qualifications in small animal radiology. Rob has a special interest in canine and feline medicine, radiology, ultrasound, animal behaviour and ethics.
Outside of work, Rob loves spending time with his three teenagers, playing bass guitar and sailing. Rob would love to rescue a dog but not too sure his cats Theo and Billy would agree.
Dr Yasmine Bowen
BVSc MANZCVS Small Animal Surgery
Dr Yasmine graduated in 2006 from the University of Melbourne with a Bachelor degree in Veterinary Science. She has completed a surgery internship, worked as a junior surgical registrar, taught surgery at Melbourne University and worked in emergency and charity hospitals. She holds memberships in small animal surgery. Dr Yasmine has a special interest in surgery, notably brachycephalic airway surgery, advanced reconstructive surgeries for wounds and skin cancers, anaesthesia and analgesia.
She has a beautiful three year old son who keeps her very busy. She enjoys pilates, boxing, baking, craft, DIY projects and has recently taken up figure skating.
Dr Jane Agiius
Dr Jane graduated in 1992 from the University of Melbourne with a Bachelor Degree in Veterinary Science. For twenty years, Jane has worked as a vet in Malvern and developed strong relationships with many of her beloved patients and their owners. She has a special interest in internal medicine, behaviour and geriatric care.
Jane lives with her partner and their two teenage children and her quirky and (sometimes feisty) cats, Lola and George.
Dr Charlene Khoo
Dr Charlene graduated in 2000 from the University of Melbourne with a Bachelor (Hons) Degree in Veterinary Science. Charlene holds post graduate qualifications in emergency medicine. Her special interest areas are soft tissue surgery and behaviour.
On weekends, she is kept busy ferrying her two soccer fanatic sons around Melbourne, often dragging her old boy Chief along for the ride. If left alone for more than one second, you can find Charlene snuggled up with her rescue cat Scout.
Dr Rebecca Jesudhason
Dr Rebecca graduated in 1992 from the University of Melbourne with a Bachelor Degree in Veterinary Science. She volunteers for Edgar’s Mission regularly and is passionate about animal welfare. Rebecca’s special interest areas are animal behaviour and welfare, preventative health and focuses on fear free co-operative care.
On weekends, Rebecca can be found visiting galleries, listening to music or going to the theatre. As a proud crazy cat lady, she loves nothing more than to be smothered by her cats and ancient chihuahua, Frou Frou.
Dr Nicola Dawes
Dr Nicola graduated in 2006 from the University of Melbourne with a Bachelor (Hons) Degree in Veterinary Science. Nicola has a special interest in all aspects of general practice in particular surgery and anaesthesia, internal medicine, oncology and palliative care.
On weekends, Nicola can be found spending time with her family and her cat Mr Meowgi.
Dr Charlotte Prowse
Charlotte graduated in 2014 from Charles Sturt University with a double Bachelor Degree in Veterinary Biology and Veterinary Science. She has done further study in internal medicine and anaesthesia and analgesia. She has a special interest in feline behaviour, dentistry, internal medicine and geriatric care.
Outside of work, Charlotte enjoys spending time with her lovable but psychotic Vizsla, Soli. She would gladly spend all her time trying to get her cat, Luna to love her as much she adores her husband. Currently, her attempts are failing miserably.
Dr Elena Latch
Dr Elena graduated in 2011 from the University of Melbourne with a Bachelor Degree in Veterinary Science. Elena enjoys all aspects of small animal general practice, shelter medicine, animal welfare and surgery.
Elena is kept busy by her two little humans, her rescue cat Mango, and her sweet Labrador Zoe.
Dr Dana Kolsky
BVSc, BA Comm,BFTV
Dana graduated in 2017 from the University of Sydney with a Bachelor Degree in Veterinary Science. Her professional interests include clinical pathology, diagnostic imaging, dentistry and wound management. She also has a strong passion for animal welfare and animal law.
Dana enjoys spending time with friends and family and is kept very busy with her two young boys. She recently adopted the goofiest dog in the world, Esti, a great dane deerhound mix. Like Dana, Esti has fallen in love with Louie, who was adopted and flown all the way back to Australia from the Middle East.
Dr Claire Gumbleton
Dr Claire graduated in 2020 from the University College Dublin with a Medicina Veterinaria Baccalaureate. Initially working in mixed practice, she moved to Australia in 2022 and joined the team at MVH.
Claire has a keen interest in preventative medicine and a passion for soft tissue surgery. In her spare time, she loves to explore the great outdoors and enjoys discovering the weird and wonderful wildlife of Australia.
Dr Erryn Gardiner
Erryn graduated in 2021 from Charles Sturt University with a double Bachelor Degree in Veterinary Biology and Veterinary Science. Erryn started her career in mixed practice but quickly realised her passion is for small animal surgery. Her professional interests also include dentistry, dermatology and preventative health.
Outside of work, Erryn enjoys swimming, going to the football and hanging out her two bordercollies. Sally and Ruby.
Dr Ashe Mooney
DVM, B.S. Evolutionary Anthropology
Dr Ashe graduated in 2018 from the University of Melbourne University with a Doctrate of Veterinary Medicine. She is passionate about animal welfare, and has a special interest in avian medicine and soft tissue surgery.
In her prior life, Ashe worked as a science journalist, and still promotes animal welfare in the media. She is also a competitive ice dancer and enjoys yoga and knitting. At home you can find her with her two failed guide dogs, Kiwi and Goose, toothless cat Poppy, baby galah Miso, and budgies Dango and Zuke, Soba and Tofu.